The Palo Alto Lodge, is committed to providing you with an efficient and customized internet experience. We are also committed to protecting your privacy and ensuring your internet experience is secure. That is why we want you to be informed about your privacy choices when you visit our website. This online Privacy and Security Policy describes the information we collect through this site and how we use that information.
We collect information from you that allows us to provide services and content that are customized to your needs. You are anonymous on this site until you provide us with this information. When you use our reservation system, we collect information that you supply, such as your name, address, telephone number, e-mail address, room preference, and billing information.
To protect your privacy, we pledge to keep the personal information that you provide to us secure and private. Our agreements with business partners, agents, and affiliates have strict confidentiality and security provisions and we require our employees to affirm the confidential nature of your information and not share it with any third party.
We do not sell, trade, rent, or release your personal information to anyone outside our company, contractors, and affiliates, other than in compliance with this privacy and security policy. We and our affiliates use the personal information you provide voluntarily to administer our business activities, provide customer service, contact you concerning your stay with us, and make other products and services available to you. Your information may be combined with information about you which we gathered from other sources. We share your information with our franchisees, credit card issuers, and other companies where necessary to complete your transaction. We may also use your information to send you promotional communications by mail or e-mail, or share your information with our business partners.
To the extent required or permitted by law, we may collect, use and disclose personal information in connection with security-related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements. We may also use your information as permitted by law to perform credit checks, report or collect debts owed, or protect the rights or property of the Palo Alto Lodge, our employees, our customers, this site, or its users.